FAQ

  • 💸 So… how much does this cost?

    It depends on what you need — but here’s the deal: I’m not the cheapest option, and I don’t pretend to be.


    Brass Tactics offers:

    Project-based work (flat fee for a clear deliverable)

    Recurring retainers (monthly support for ongoing ops or automation work)

    Hybrid options (start with a project, roll into light-touch maintenance)

    Most clients start between $1,500–$5,000, depending on scope.


    If you’re serious about getting your time, sanity, and efficiency back — it’s worth every penny.

  • ⚙️ Do you use AI in your work?

    Absolutely — but not in the “robot overlord” way.

    I use AI as a tool, not a replacement. It helps speed up repetitive tasks, generate ideas, and even audit messy data — but everything is still customized by me, for you.


    Think of AI as my assistant, not your consultant.

  • 💬 What kinds of businesses do you work with?

    Mostly service-based small businesses — contractors, cleaners, bookkeepers, designers, consultants, local trades, you name it.
    If you rely on repeat customers, scheduling, or project delivery, I can probably help you run smoother.

    (If you’re a chaotic corporate giant who loves 12-person meetings about calendar invites… this is not your vibe. 😅)

  • 🧠 What does “operations and automation” actually mean?

    It means making your business run without you micromanaging everything.


    I connect the dots between tools like Google Workspace, QuickBooks, CRMs, scheduling apps, and marketing systems — so things like quotes, follow-ups, invoices, and reports happen automatically.


    Basically: I turn “ughhh, I forgot to…” into “oh hey, it’s already done.”

  • 📅 How long does it take to see results?

    Most clients notice wins after the first 2–4 weeks — cleaner workflows, fewer dropped balls, and less chaos.


    Full builds or system overhauls usually take 4–8 weeks, depending on complexity.


    The goal isn’t speed for speed’s sake — it’s lasting change.

  • 🧩 Do you work with teams or just solopreneurs?

    Both!


    If it’s just you — we’ll make your tools do the heavy lifting.


    If you have a team — we’ll get everyone aligned so things don’t break every time someone takes a day off.

  • 🚫 What if I’m not tech-savvy?

    Then you’re my favorite kind of client.
    You don’t need to be techy — that’s literally what I’m here for.

    I’ll handle the setup, translate the jargon, and teach you how to actually use your systems without wanting to throw your laptop out the window.

  • 🧾 Do you offer ongoing support?

    Yep. Once your systems are humming, I offer light retainer options for monthly check-ins, reporting, and tweaks — so you can stay focused on running your business while I make sure nothing breaks behind the scenes.

  • 💡 What makes you different from other consultants?

    I don’t just hand you a plan and vanish.


    I get in the weeds, fix what’s broken, and build systems that work for real people — not just pretty flowcharts.


    I speak fluent “small business,” “tech,” and “get shit done.”

  • 💭 Will I be stuck in some long contract?

    Nope.

    I don’t believe in trapping clients.


    We’ll set a clear scope and timeline up front — you’ll always know what you’re getting, and you’ll never be locked into something you don’t want.

  • 💭 I’m not sure what category this falls under — operations, automation, systems…?

    If it’s behind the scenes and it’s giving you a headache — it’s my lane.


    Scheduling, quoting, invoicing, reporting, communication, follow-up, organization — if it feels messy or manual, that’s where I step in.