FAQ
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💸 So… how much does this cost?
It depends on what you need — but here’s the deal: I’m not the cheapest option, and I don’t pretend to be.
Brass Tactics offers:Project-based work (flat fee for a clear deliverable)
Recurring retainers (monthly support for ongoing ops or automation work)
Hybrid options (start with a project, roll into light-touch maintenance)
Most clients start between $1,500–$5,000, depending on scope.
If you’re serious about getting your time, sanity, and efficiency back — it’s worth every penny. -
⚙️ Do you use AI in your work?
Absolutely — but not in the “robot overlord” way.
I use AI as a tool, not a replacement. It helps speed up repetitive tasks, generate ideas, and even audit messy data — but everything is still customized by me, for you.
Think of AI as my assistant, not your consultant. -
💬 What kinds of businesses do you work with?
Mostly service-based small businesses — contractors, cleaners, bookkeepers, designers, consultants, local trades, you name it.
If you rely on repeat customers, scheduling, or project delivery, I can probably help you run smoother.(If you’re a chaotic corporate giant who loves 12-person meetings about calendar invites… this is not your vibe. 😅)
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🧠 What does “operations and automation” actually mean?
It means making your business run without you micromanaging everything.
I connect the dots between tools like Google Workspace, QuickBooks, CRMs, scheduling apps, and marketing systems — so things like quotes, follow-ups, invoices, and reports happen automatically.
Basically: I turn “ughhh, I forgot to…” into “oh hey, it’s already done.” -
📅 How long does it take to see results?
Most clients notice wins after the first 2–4 weeks — cleaner workflows, fewer dropped balls, and less chaos.
Full builds or system overhauls usually take 4–8 weeks, depending on complexity.
The goal isn’t speed for speed’s sake — it’s lasting change. -
🧩 Do you work with teams or just solopreneurs?
Both!
If it’s just you — we’ll make your tools do the heavy lifting.
If you have a team — we’ll get everyone aligned so things don’t break every time someone takes a day off. -
🚫 What if I’m not tech-savvy?
Then you’re my favorite kind of client.
You don’t need to be techy — that’s literally what I’m here for.I’ll handle the setup, translate the jargon, and teach you how to actually use your systems without wanting to throw your laptop out the window.
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🧾 Do you offer ongoing support?
Yep. Once your systems are humming, I offer light retainer options for monthly check-ins, reporting, and tweaks — so you can stay focused on running your business while I make sure nothing breaks behind the scenes.
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💡 What makes you different from other consultants?
I don’t just hand you a plan and vanish.
I get in the weeds, fix what’s broken, and build systems that work for real people — not just pretty flowcharts.
I speak fluent “small business,” “tech,” and “get shit done.” -
💭 Will I be stuck in some long contract?
Nope.
I don’t believe in trapping clients.
We’ll set a clear scope and timeline up front — you’ll always know what you’re getting, and you’ll never be locked into something you don’t want. -
💭 I’m not sure what category this falls under — operations, automation, systems…?
If it’s behind the scenes and it’s giving you a headache — it’s my lane.
Scheduling, quoting, invoicing, reporting, communication, follow-up, organization — if it feels messy or manual, that’s where I step in.